Crisis Training Institute
Programs We Offer

Crisis Training Institute programs can be tailored to address the unique concerns of your specific group or work setting based upon an evaluation of your needs. Our experts can come to your workplace to conduct training sessions or training can be arranged at an alternate site by our conference planners. Upon request, we also provide environmental evaluations, disaster response planning and exercises, stress management strategies, and development of crisis team-building and planning procedures.

Comprehensive Crisis Management (CCM) is a one-day program comprising two
components. The first component is a lecture focusing on self- and client-assessment, and crisis prevention, intervention, and postvention procedures. The second component provides practical physical skills designed to keep staff and clients safe. The CCM program is based on clinical practice, and the physical skills have been medically evaluated. We have adopted the treatment models of positive behavioral support and trauma informed care into our Comprehensive Crisis Management programs.

Programs for Colleges and Universities
Programs for Colleges and Universities are formal trainings, organizational assessments, or strategic plans tailored to the unique needs of each institution. The Crisis Training Institute helps internal resources prepare to act as a team to effectively assess the impact of a crisis, and gives them meaningful strategies to enact. The institute also educates the response team in how to provide compassion, normalization, and validation of each person's response to a crisis, psychological education, and connections to support networks that help people recover. These principles apply to a wide variety of incidents, from those that affect the whole campus to those that affect an individual.

Comprehensive Crisis Management “Train the Trainer” is a five-day program that provides participants with the skills needed to function as CCM trainers at their facility.

Positive Approaches in Crisis Situations is a two-day class that includes the components of CCM and training in positive behavioral support.

Comprehensive Crisis Management for Support Staff is a half-day program that provides nonclinical staff with the basic verbal and physical skills for assisting with crisis situations.

Crisis Assistance Team Training is a one and one-half day class in the advanced intervention and team response skills used by crisis intervention teams.

Crisis Intervention Skills for First Responders is a one-day training program based on the CCM model with emphasis on crisis situations faced by first responders. This course is approved by the Pennsylvania Department of Health (Emergency Medical Services Office) as the sole source of crisis management continuing education credit training to all first responders, including EMS, medical, police, medical flight, and fire personnel.

Comprehensive Crisis Management for Physicians is a four-hour training program that
includes physician-specific core competencies in seclusion and restraint regulations, as well as physical skills training.

Critical Incident Stress Management (CISM) programs are International Critical Incident Stress Foundation (ICISF) courses in stress management and crisis intervention. The core elements of these courses are based on a comprehensive, systematic, and multi-component crisis intervention model. These intervention techniques equip practitioners to provide stress reduction and emotional first aid. These skills can be used in groups or as one-to-one interactions on scene or following traumatic events. The Crisis Training Institute regularly offers courses such as Group Crisis Intervention and Individual Crisis Intervention and Peer Support, and we can arrange for other ICISF courses.

Disaster Behavioral Health Outreach is a one-day program that walks individuals step-by-step through a disaster—from declaration, to response, to recovery. There is also an advanced course designed to provide knowledge of terrorism, weapons of mass destruction, and the needs of special populations. Disaster plan development and evaluation can be provided along with an optional practice scenario.

Emergency Preparedness Training (EPT) is a four-to-six hour program (depending upon need) designed to provide fundamental disaster preparedness and coping skills. Participants learn about the disaster process, family emergency planning, building a home disaster supply kit, and identification of local resources.

Emergency Preparedness Training “Train the Trainer” is a one-day program that provides participants with the skills needed to function as EPT trainers at their facility or in their community.